|
After a combined forty years of experience
in sales, management, and customer service in the insurance
industry, Barbara Atherton decided to establish
her own independent agency based upon meeting people's
needs and building long-term customer relationships rather
than on meeting sales quotas. So in 1992, she founded
Insurance Alternatives with her two daughters, Michele
and Abigail. Thanks to a focus on personal service, individual
solutions,
and competitive prices, the agency now serves over 2,000
individuals, families, and businesses in Connecticut.
Centrally located just off Route
84 at the intersection of Main Street and Route 6 in
Farmington, Insurance Alternatives maintains a state-of-the-art
electronic office. We
can deliver immediate answers and advice with instant
access to client records, real-time quoting capabilities
and direct Internet transactions with insurance companies.
Everyone on the staff is committed
to our mission. We are all dedicated to providing the
best service and the best products to all of our clients,
personably and with a smile. Because Insurance Alternatives
is a family business built on family principals, clients
can expect the same work ethic and the same client-focused
philosophy to continue long into the future. Our clients
are human beings first, and policyholders second - and
we intend to keep it that way.
Our Mission
- To design responsible,
cost-effective insurance plans that meet each
person's individual needs;
- To ensure that we maintain
a balanced portfolio of highly rated companies
with competitive premiums;
- To regularly review
the adequacy and price of each client's insurance
coverage;
- To keep our clients
abreast of the changes in the industry;
- To answer the phone
personally and to use no voice mail;
- To act as quickly and
efficiently as possible on every request no
matter how small;
- To provide state of
the art technology and Internet access;
- To remember that our
clients are human beings first and policyholders
second.
|
|
|